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Facts & Figures

Arrival and departure
Your suite is available from 2:30 pm on the day of arrival. If you need to arrive after 6:00 pm, kindly contact us ahead of time. Check-in is possible until 11:00 pm (exceptions must be agreed upon in advance). On the day of departure, check-out time is 10:30 am.


Small prices for small guests
The following reductions are available for children staying in the suite with their parents:
Up to 4 years of age: 100% discount
From 4 to 12 years of age: 70% discount
From 12 to 18 years of age: 40% discount


Discount for more than 2 people in a suite
An adult in third or fourth bed added in a suite receives a 30% discount.


Cancellation policy
Within 30 days before the arrival date: free
More than 30 days before the arrival date: 30% of the total price
3 days before the arrival date, or no show or early departure: full price


Additional services
Depending on availability, the following can be booked:
- Gourmet board with Hidalgo at Home*
- Daily kitchen cleaning (€ 15)


* On special occasions (for example Christmas, New Year, Valentine's Day, Easter) we serve an exclusive menu that is not included in the gourmet board.


Public transport
The bus stop of line 201 (Bolzano-Merano) and 210A (station of Lana-Postal) is right in front of our structure. The railway station of Postal is just 1.5 km away.

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